2R (RedNote Recharge) is an independent third-party service platform with no affiliation, association, agency, or authorization relationship with the official RedNote (Xiaohongshu / RED). The RedNote RedCoin recharge services provided by this platform are executed by 94LIVES via the official RedNote website recharge channel. Please read the following terms carefully before using this service.
Article 1: Acceptance of Terms
When you access this website, register an account, or place a recharge order, you are deemed to have read, understood, and agreed to accept all provisions of these Service Terms. If you do not agree with any part of these terms, please stop using this service immediately.
Article 2: Service Description
2R provides RedNote RedCoin recharge information and order placement interfaces. The actual recharge execution is completed by 94LIVES via the official RedNote website recharge channel. The scope of services provided by this platform includes:
- ✓ Provision of RedNote RedCoin denomination options and real-time quotations
- ✓ Multiple payment methods (different payment channels are available depending on the region)
- ✓ Order processing status inquiry
- ✓ Customer service and after-sales support
Article 3: User Accounts and Responsibilities
- Users must ensure that the RedNote account information provided (mobile phone number or RedNote ID) is true, accurate, and valid. Users shall bear full responsibility for recharge failures or RedCoin being recharged to the wrong account caused by incorrect account information.
- Users shall properly keep their account and payment credentials, and must not transfer, lend, or share their accounts with any third party.
- Users must not use this service to engage in any illegal, fraudulent, or rights-infringing activities.
Article 4: Recharge Rules
Pursuant to RedNote’s RedCoin Service Agreement:
- RedCoin is a virtual tool within the platform and cannot be exchanged for Renminbi (RMB), nor can it be used to purchase physical goods
- Users must not trade RedCoin in any form (including but not limited to buying, selling, transferring, or gifting)
- Once purchased, RedCoin cannot be refunded or reverse-exchanged
- Once a RedNote account is deregistered, the recharged RedCoin will be automatically invalidated
Based on the above rules, recharge orders on this platform are generally non-refundable once payment is successfully processed. Please confirm the recharge amount and account information are correct before placing an order.
Article 5: Payment and Pricing
- All prices are displayed in real-time US Dollars (USD). At checkout, the amount will be converted to the user’s local currency based on the prevailing exchange rate of the selected payment channel.
- Different payment channels may charge service fees, and the specific fees shall be subject to the prompts on the checkout page.
- This platform reserves the right to adjust prices at any time. Adjusted prices shall only apply to subsequent new orders.
- If the deducted amount does not match the order amount due to technical reasons of the payment channel, this platform will verify the discrepancy and either cover the shortfall or refund the overcharged amount.
Article 6: Crediting and After-Sales Service
- After successful payment, 94LIVES will execute the recharge via the official RedNote website recharge channel, with an average crediting time of approximately 300 seconds.
- If recharge is delayed due to RedNote platform maintenance, account anomalies, or system issues, this platform will proactively contact the user to explain the situation.
- If payment is successful but the RedCoin has not been credited after a reasonable period, the user may contact customer service for inquiry. Upon verification, this platform will assist with re-recharging or arrange a refund.
- If recharge is made to another user’s account due to incorrect account information provided by the user, this platform bears no responsibility for refund.
Article 7: Disclaimer
- This platform has no affiliation or authorization relationship with the official RedNote. The service terms, account policies, RedCoin rules, and other regulations of the RedNote platform are unilaterally formulated and interpreted by RedNote, and this platform assumes no liability for the same.
- This platform assumes no liability for compensation for any losses incurred by users due to changes in RedNote platform policies, account bans, RedCoin freezes, or other related reasons.
- This platform is committed to providing stable services. However, it assumes no liability for service suspensions or recharge failures caused by force majeure (including but not limited to network failures, payment channel interruptions, or anomalies on the official RedNote website), though it will make best efforts to assist users in resolving related issues.
- If a user’s account is penalized due to violation of RedNote’s RedCoin Service Agreement or these Service Terms, the user shall bear full responsibility.
Article 8: Intellectual Property Rights
The rights to names, trademarks, and related logos such as "RedNote", "RED", "RedNote", and "RedCoin" belong to their original right holders. All content on this platform’s website (including text, images, code, and design) is owned by 2R or 94LIVES, or used under valid authorization. No part of this content may be reproduced, reprinted, or used for commercial purposes without prior written consent.
Article 9: Amendment of Terms
This platform reserves the right to modify these Service Terms at any time. Any amendments will be announced on this website, and continued use of this service by the user shall be deemed as acceptance of the amended terms. Users are advised to review this page periodically.
Article 10: Governing Law and Dispute Resolution
The formation, performance, and interpretation of these Service Terms shall be governed by relevant laws and regulations. Any dispute arising between the user and this platform regarding the service shall be settled through friendly negotiation. If negotiation fails, the dispute shall be submitted to the competent court with jurisdiction for adjudication.
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Customer Service Email: contact@rednote-recharge.com
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